ATM lead-Cash management & ATM discovery

Job Summary We are seeking an experienced ATM Lead to drive the ATM Future-State Strategy as part of a broader Cash Management modernization initiative. This functional and technical leadership role requires deep expertise in ATM operations, self-service technologies, and financial services modernization. The ideal candidate will define the future-state ATM strategy, facilitate executive stakeholder workshops, assess current ATM ecosystems, and develop strategic recommendations aligned with enterprise modernization initiatives, API-driven architectures, and member experience objectives. Key Responsibilities Lead the ATM Future-State Strategy workstream as part of an integrated Cash Management modernization initiative. Collaborate with stakeholders to define the ATM scope and ensure alignment with the broader Cash Management Discovery program. Assess the current ATM environment, including fleet composition, governance models, operational processes, technology landscape, and existing challenges. Facilitate stakeholder workshops, interviews, and discovery sessions to establish the future-state ATM vision. Define the future member self-service experience, including cash access, transaction capabilities, and channel consistency. Evaluate strategic tradeoffs related to member experience, operating costs, governance models, and ecosystem complexity. Develop an actionable ATM Future-State Strategy aligned with enterprise modernization initiatives and cloud-first architecture principles. Define future operational models, governance structures, and ownership considerations across multiple ATM deployment models. Create strategic decision frameworks outlining implementation options, risks, benefits, and executive decision points. Develop high-level execution roadmaps aligned with enterprise modernization and technology strategies. Ensure ATM strategy recommendations integrate with the overall Cash Management operating model and implementation roadmap. Collaborate closely with cross-functional teams to support modernization, vendor evaluation, and strategic planning initiatives. Required Qualifications 10+ years of experience in ATM operations, channel strategy, self-service technologies, or financial services technology. Extensive experience with ATM ecosystems, including branch-attached, remote/off-premise, network, and shared ATM environments. Strong knowledge of ATM hardware platforms, switching infrastructure, monitoring platforms, and ATM software technologies. Experience designing ATM operating models, including governance, cash replenishment, maintenance strategies, and service level management. Strong understanding of ATM member experience, including self-service capabilities, deposit automation, cardless transactions, accessibility, and cash management. Experience with ATM integration architectures, including host connectivity, switching platforms, card processing networks, and API-based integration models. Knowledge of cloud-first architecture principles, API-driven platforms, and modern enterprise integration patterns. Understanding of ATM integration with core banking platforms, teller systems, and enterprise cash management solutions. Experience evaluating system dependencies, enterprise architecture, and data flows within ATM and branch ecosystems. Demonstrated experience developing enterprise ATM strategies balancing customer experience, operational efficiency, governance, and modernization objectives. Experience facilitating executive workshops, stakeholder interviews, and strategic planning sessions. Ability to develop executive-ready strategic recommendations, tradeoff analyses, and decision frameworks. Experience working within large financial institutions or credit union environments. Excellent communication, leadership, analytical, and stakeholder management skills. Experience collaborating across multiple concurrent workstreams in consulting or advisory engagements. Preferred Qualifications Experience with credit union ATM ecosystems, including CO-OP Financial Services, Allpoint, and shared branching networks. Experience supporting branch modernization initiatives, including cash-lite, hub-and-spoke, or traditional branch transformation strategies. Familiarity with regulatory and compliance requirements related to ATM operations, including BSA/AML, Regulation E, and ADA accessibility standards. Experience working with ATM original equipment manufacturers (OEMs), including NCR Atleos, Diebold Nixdorf, Hyosung, or similar providers, in implementation, evaluation, or advisory engagements. Education: Bachelors Degree