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Enterprise AI Enablement & Platform Administrator

Resourcesoft, Inc.United States🇺🇸United StatesPosted 21 Jul 2026

Why This Role Stands Out

This hybrid role offers a fantastic opportunity to be at the forefront of enterprise AI enablement, developing cutting-edge skills in LLMs and prompt engineering. You'll thrive here if you have a passion for technical problem-solving and empowering others with AI, making a significant impact within a reputable company. Apply now to shape the future of AI within a dynamic organization!

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Requirements
  • 5 or more years of experience in technical support, AI enablement, SaaS administration, or solution consulting.
  • Proficiency in ChatGPT Enterprise workspace administration, Large Language Models (LLMs), and Claude.
  • Experience with prompt engineering, custom GPT creation, Deep Research, and Workspace Agents.
  • Experience in enterprise AI governance, responsible AI framework compliance, and usage analytics.
  • Experience with technical workflow design, business process automation, and API or integration platforms.
  • Experience in delivering technical user enablement workshops, office hours, and knowledge base documentation.
  • Excellent verbal and written communication skills.
 
Responsibilities
  • Administer the enterprise generative AI workspace, managing license allocations, access permissions, and security settings.
  • Resolve complex technical platform escalations, prompt behaviors, model selection queries, and integration issues.
  • Coach enterprise users on advanced prompt engineering techniques, custom GPT development, and AI tools.
  • Translate complex business operational challenges into automated generative AI workflows and solution strategies.
  • Conduct enterprise-wide AI training workshops, office hours, and user enablement sessions.
  • Monitor platform usage metrics and analytics to optimize user adoption and governance compliance.
  • Author technical playbooks, tutorials, knowledge base articles, and operational troubleshooting guides.
Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.
 
Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
 
For more information about Resourcesoft and our services, please visit our website.

Skills

Compliance
GPT
Generative AI
Technical Support

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