SolarWinds Network Administrator

City : Austin
State : Texas
Neos is Seeking a SolarWinds Administrator for a long-term contract role for with our client in Austin, TX.
***HYBRID - ONLY CANDIDATES CURRENTLY RESIDING IN TEXAS (AUSTIN AREA PREFERRED WILL BE CONSIDERED***
This position is hybrid (Austin, Texas 78731)
No calls, no emails, please respond directly to the "apply" link with your resume and contact details. Customer
DESCRIPTION OF SERVICES
The Department of Motor Vehicles (TxDMV) requires the services of one (1) SolarWinds Administrator, hereafter referred to as Worker, who meets the general qualifications of a Network Administrator 2 and the specifications outlined in this document for the Texas Department of Motor Vehicles.

• Performs administration, maintenance, optimization, and support of the SolarWinds environment; in support of the Texas Department of Motor Vehicles (TxDMV), Information Technology Services Division (ITSD).
• Install, configure, upgrade, and maintain SolarWinds products and modules
• Manage SolarWinds Orion/Hybrid Cloud Observability platform components
• Configure polling engines, additional web servers, and database connectivity
• Perform platform backups, disaster recovery, and system health checks
• Monitor SolarWinds server performance and optimize polling loads

Monitoring & Alerting

• Network monitoring
• Server monitoring
• Application monitoring
• NetFlow/traffic analysis
• Log monitoring
• Configuration management
• Develop custom alerts, thresholds, and escalation workflows
• Reduce false positives and improve alert accuracy
• Create dashboards and operational views for IT teams and management

Reporting & Analytics

• Generate operational and executive reports
• Build custom performance and availability reports
• Analyze trends, bandwidth utilization, and capacity planning data
• Identify recurring infrastructure issues and recommend improvements

Network & Systems Integration
Integrate SolarWinds with:

• Active Directory
• BMC Remedy/Helix ITSM
• Email/SMS alerting systems
• SNMP, WMI, Syslog, and API-based monitoring

Support monitoring for:

• Routers
• Switches
• Firewalls
• Wireless infrastructure
• Virtual environments
• Cloud resources

Security & Compliance

• Manage role-based access control (RBAC)
• Maintain secure configurations and credential management
• Support audit and compliance reporting
• Apply vendor security updates and patches

Troubleshooting & Support

• Troubleshoot monitoring gaps and polling failures
• Resolve SolarWinds platform performance issues
• Coordinate with infrastructure teams during outages
• Support root cause analysis and incident response efforts

II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Required Skills/Experience

• 4 years - Required - Administration and support of the SolarWinds Orion Platform (NPM, NCM, SAM, and related modules), including platform upgrades, patching, and new feature adoption.
• 4 years - Required - Familiarity with virtualization (VMware/Hyper-V) - 3 years
• 4 years - Required - Monitor and maintain a large-scale enterprise environment (1500+ devices)
• 4 years - Required - Design, implement, and optimize alerting strategies to reduce noise and improve response times
• 4 years - Required - Build and maintain NOC dashboards and executive reports for real-time and historical visibility
• 4 years - Required - Develop custom SQL queries and reports for availability, performance, and capacity tracking
• 4 years - Required - Automate workflows using tools like Microsoft Power Automate, Microsoft Teams, and Power BI
• 4 years - Required - Perform troubleshooting of monitoring issues, polling failures, and platform services
• 4 years - Required - Collaboration with network and infrastructure teams for root cause analysis and incident resolution
• 4 years - Required - Maintain documentation, standards, and monitoring best practices
• 4 years - Required - Strong troubleshooting and analytical skills

Preferred Skills/Experience

• 4 years - Preferred - Network engineering experience-Cisco, Meraki, Fortinet, Juniper
• 4 years - Preferred - Public-sector or regulated environment experience
• 4 years - Preferred - Knowledge of networking fundamentals (BGP, OSPF, VLANs, routing/switching)
• 4 years - Preferred - SOP development and continuous improvement methodologies

#DICE
#LI-CK