Witness Assistance Services (WAS) Manager Full-time Temporary with a Possibility of Permanency

Witness Assistance Services (WAS) Manager

Full time Temporary with a Possibility of Permanency

Details: The role of Witness Assistance Service (WAS) Officers within the DPP ACT is to act as a bridge between victims/witnesses and their family members, prosecutors, and external agencies. The team advocates on behalf of victims and witnesses, from within the office structure, to ensure best practice and a trauma informed approach by the DPP.

The team provides procedural support and information to witnesses and victims to ensure they can understand and fully participate in court proceedings. The WAS team liaises with other agencies to refer vulnerable victims and witnesses for further professional support and services. The office is currently seeking a highly skilled and dedicated WAS Manager to lead the team in the provision of these services.

The successful applicant will have leadership, case management services, and operational and strategic experience in a similar field of work.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility / Other Requirements

• Bachelor of Psychology/Law/Social Welfare or related field (Highly desirable).

Notes: This is a temporary position available from 1 September 2026 until 1 September 2027 with the possibility of permanency.

Selection may be based on application and referee reports only. This process may form a merit pool to be utilised in the filling of future vacancies.

How to Apply

To apply for this position, please provide:

• A completed application form (available via the position advertisement), including contact details for two referees.
• A curriculum vitae that outlines your skills and experience.
• A response of no more than two (2) pages, addressing the identified capabilities describing how your Knowledge, Experience and Qualifications meet the Skills and Capabilities required for this role.

Applications should be submitted via the Apply Now button below.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

Where an offer of employment is for a fixed term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

Note

This is a temporary position available from 1 September 2026 until 1 September 2027 with the possibility of permanency.