Sr Cloud Engineer

Key Responsibilities:
The key responsibilities for the position include, but are not limited to:

• Design, configure, and administer Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, Copilot, and related security/compliance features.
• Administer and harden Entra ID (Azure AD), including conditional access, identity protection, app registrations, and role‑based access control.
• Own Exchange Online configuration: mail flow, transport rules, connectors, policies, hybrid connectivity, and advanced troubleshooting of mail delivery issues.
• Investigate incidents, identify patterns, and develop detection queries and reports leveraging Microsoft 365 Defender, Purview, and Log Analytics.
• Collaborate with security and networking teams to implement and maintain security baselines, DLP, retention, eDiscovery, and auditing across the M365 environment.
• Develop and maintain automation, scripts, and integrations to streamline administration, reporting, and provisioning.
• Contribute to CI/CD and infrastructure‑as‑code practices (e.g., Azure DevOps, GitHub) for Microsoft 365 configuration and related workloads.
• Work with containerized and cloud workloads (e.g., Kubernetes) where they integrate with M365/Entra for identity, security, or application access.
• Lead complex incident response and root‑cause analysis for M365 and identity‑related outages and security events.
• Produce and maintain technical documentation, standards, runbooks, and architectural diagrams for Microsoft 365 and Entra services.
• Mentor junior collaborators and provide guidance on best practices, governance, and operational excellence.

Qualifications:
Education, Knowledge, and Experience:

• Bachelor’s degree in Computer Science, Computer Engineering, or related discipline and at least 9 years of relevant experience in the IT industry, or a master’s degree with at least 7 years of relevant experience, or at least 15 years of relevant industry experience.
• At least 5 years experience of hands‑on administration experience with Microsoft 365 and Entra ID in a mid‑ to large‑enterprise environment.
• Exposure to Azure DevOps, GitHub, or similar tools to manage scripts, pipelines, and infrastructure‑as‑code definitions for Microsoft 365.
• Strong experience using KQL in Microsoft 365 Defender, Sentinel, or Log Analytics to query logs, create custom detections, and analyze security or operational events.
• Demonstrated expert‑level experience with Exchange Online: mail flow troubleshooting, advanced transport configuration, security and compliance policies, and integration with third‑party services.

Skills

• Effective communicator with demonstrated ability to communicate with and understand the needs of both technical and non-technical internal and external clients.
• Demonstrated ability to work well independently, and collaboratively as needed.
• Adept in a fast-paced environment to manage multiple concurrent deliveries.
• Demonstrated analytical, critical thinking, and problem-solving skills with a focus on detail and high quality.
• Deep understanding of identity and access concepts: SSO, OAuth/OIDC, federation, conditional access, MFA, and privileged identity management.
• Proficiency with PowerShell for automation, bulk operations, and configuration management in Microsoft 365 and Entra ID.
• Solid knowledge of security, compliance, and governance capabilities in M365 (e.g., DLP, retention, eDiscovery, audit, safe links/attachments).
• Familiarity with container platforms (e.g., Kubernetes/AKS) and how they integrate with Entra ID for identity and access control.
• Experience using Microsoft Graph API for automation, integration, and advanced reporting scenarios is preferred.
• Experience with Microsoft Sentinel or similar SIEM platforms for M365 and Entra monitoring and analytics is preferred.
• Experience with LSoft List-Plex is preferred.
• Passion for the craft with a demonstrated ability to learn and understand the technology both at a high level and at a detailed level.