Business Development Manager

We make stairs. It is all we do, and we have done it since 1960.

STAIRLOCK is a third-generation Australian family business that has supplied more than 200,000 staircases to the national residential building market. Today we design, manufacture, deliver and install more than 10,000 staircases every year - 70 employees, 20 subcontractor installers, 50+ installations a day, and a purpose-built 4,000m manufacturing facility feeding daily freight to every capital city.

In New South Wales we already supply Eagle Homes, Ruby Homes, Dhursan Construction, The Bathla Group, Meridian Homes, Eco Build and New South Homes to name only a few - and we run our own office, warehouse, workshop and display selection studio at Seven Hills.

We compete on reliability, not price. Solid. Strong. Fast.

The role

You will report directly to our Group Commercial Manager. No state layer. No matrix. No waiting a quarter for a decision.

Your focus is volume. Around 80% of your effort goes into defending and aggressively growing our easy MDF staircase business with Sydney's medium-density builders and townhouse developers - the segment where our manufacturing capacity, install crews and delivery record win work our competitors simply cannot service. The balance is our CUSTOM range: American Oak, Eucalyptus Grandis, Spotted Gum, Blackbutt, steel spines and frameless glass, with staircase display modules in our Seven Hills display studio.

Day to day, you will:

• Own the entire NSW territory - hunting new medium-density builders and developers, while growing share of wallet across the established book
• Run 25-30 genuine customer sales meetings a month , face to face with decision-makers, both in builders offices or on-site with construction teams
• Host builder clients for selections appointments at our Seven Hills display studio
• Quote, negotiate and convert - protecting gross margin rather than buying volume with price
• Keep the CRM accurate and your forecast within 10% , so production and installation can be planned around your pipeline
• Work alongside our NSW team - a dedicated internal resource supporting quote follow-up and display studio appointments, so you stay in front of customers instead of chasing paperwork

Who this suits

You have sold building products to Sydney residential builders. You know who buys, who specifies and who actually signs. Ideally you already hold live relationships with medium-density builders and townhouse developers across Sydney.

You will also bring:

• A demonstrable record of winning new B2B accounts - not simply holding existing ones
• Genuine commercial acumen: you understand gross margin, not just price
• The ability to read building plans and translate them into a product solution
• Disciplined CRM and forecasting habits - NetSuite, Salesforce, HubSpot or similar ERP/CRM, BCI Central, EstimateOne, Excel
• Full Australian driver's licence, Australian working rights, and willingness to complete a National Police Clearance

A background in stairs, doors, windows, framing, flooring, joinery or building systems is a genuine advantage.

Be honest with yourself before you apply

This is a hunting role. A significant share of your success will come from builders who aren't buying from us yet - which means prospecting, opening doors and earning that first order. If the last three years of your career have been spent servicing an inherited account list, this will be a harder job than it looks from the outside.

We measure new customers met, opportunities created, first quotes issued, and dollars written with builders who have never bought from us. We back people who own their numbers, and we have no appetite for excuses about pricing, operations or market conditions.

If you want a territory to manage rather than a market to take, this is not the role.

If that reads like a description of how you already work, we should talk.

What we offer The package

• Base salary + superannuation, reviewed annually through performance review process
• Short-term incentive paid at target - with uncapped upside above it. There is no ceiling on what you earn from over-achievement
• Fully maintained Toyota Hilux , private use included
• Laptop and mobile phone
• Remuneration discussed openly at first interview - we will not waste your time if we are not in the same range

The opportunity

• An established book of major builder accounts from day one - you are not building from zero
• Total accountability for New South Wales - the whole territory, yours to own
• Direct reporting line to the Group Commercial Manager
• Structured 90-day onboarding with weekly coaching, and regular time in-market together
• Seven Hills office and display selection studio

The rest

• Flexibility to work from home where practical
• Novated vehicle leasing available if preferred
• Paid HIA NSW membership, and industry event attendance
• Birthday leave
• Employee Assistance Program
• ISO 9001, ISO 14001 and ISO 45001 certified - quality, environment and safety taken seriously

Applications close 5:00pm Friday 14th August.