Customer Solutions Architect

Customer Solution Architect - Permanent - Knutsford

Hybrid - 3 days on site, 2 days remote

Not sponsorship available

Required: - Cloud platforms (one or more of) AWS, Azure, Google Cloud.
System architecture & design: APIs, microservices, integrations, Data flows, scalability, security.
Infrastructure concepts: Networking, authentication, IAM Containers (Docker, Kubernetes).
Understanding of: DevOps practices, CI/CD pipelines Databases (SQL & NoSQL). Agile/Scrum certifications. ITIL (for service-oriented environments). Experience with RFPs, proposals, & SOWs. AWS Certified Solutions Architect/Azure Solutions Architect Expert/Google Professional Cloud Architect. TOGAF (for enterprise-focused roles) 3-8+ years in roles such as a Solutions Architect. Sales Engineer/Pre-Sales Engineer. Technical Consultant. Implementation Architect Nice-to-Have Qualifications.

Customer Solutions Architect Overview:

Skills & Experience Essential

• Proven experience in a customer-facing Solution Architect or Technical Consultant role
• Strong experience producing customer-facing HLDs & LLDs
• Experience designing SaaS or managed service solutions
• Understanding of regulated or compliance-driven environments
• Excellent customer communication, workshop facilitation, & presentation skills
• Ability to balance customer requirements with product & service constraints Desirable
• Experience with compliance, archiving, or regulated data platforms
• Exposure to financial services or regulated communications environments
• Experience supporting technical pre-sales or complex customer onboarding
• Familiarity with structured service delivery or professional services models

Customer Solutions Architect Personal Attributes

• Strong customer-first mindset
• Confident, credible, & consultative in customer engagements
• Structured & detail-oriented in design documentation
• Comfortable managing multiple customer designs concurrently

Qualifications

Bachelor's degree in: Computer Science or Software Engineering or Information Systems or Engineering or a related technical field or relevant business experience

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.