Why This Role Stands Out
This hybrid Service Desk Analyst role offers excellent opportunities to expand your IT support skills across Windows, macOS, and Microsoft 365 in a reputable company with a global reach. You'll thrive here if you possess strong troubleshooting abilities, a customer-centric approach, and enjoy collaborating within a supportive team, with the added benefit of flexible remote work days. Apply today to join a dynamic IT environment and contribute to seamless operations across the APAC region!
Quick Overview
Job Description
GPC Asia Pacific (APAC) is seeking a Full Time IT Service Desk Analyst to support our vast network of stores, warehouses and offices across Australia, NZ and SEA. You'll provide 1st level IT support during core hours and work in a hybrid setup with 2 days of remote work each week.
You will troubleshoot Windows and macOS devices, manage Microsoft 365 and AD/Entra ID environments, and collaborate with vendors to ensure rapid restoration of services. Strong customer focus and teamwork are essential.
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