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Field Services Technician

aptlogix LLCDuarte, CA🇺🇸United StatesPosted 27 Aug 2026

Why This Role Stands Out

This Field Services Technician role offers excellent hands-on experience and the chance to expand your IT support skills within a reputable company. You'll thrive here if you possess a strong background in desktop support and enjoy resolving hardware, software, and network challenges. Apply today to contribute your expertise to a dynamic team!

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
Duarte, CA, United States
Posted
Yesterday
FreshdeskJiraServiceNowTicketing Systems

Job Description

Job Opportunity: Desktop support - Field Services Technician (Level 2)
Location: Duarte, CA
Duration: 12 months+
 
Should be ready to work on site in Duarte, CA.
 
We are hiring a Level 2 Field Services Technician to deliver hands-on and remote IT support across local user sites and offices.
What You’ll Do:
  • Resolve escalated Level 2 hardware, software, and network support tickets.
  • Set up, repair, and deploy PCs, laptops, printers, and mobile devices.
  • Troubleshoot local network connectivity issues (Wi-Fi, routers, switches).
  • Assist end-users with software updates, system setup, and basic usage.
What We’re Looking For:
  • 2–4 years of experience in desktop support or field IT services.
  • Strong knowledge of Windows/macOS operating systems and PC hardware.
  • Hands-on experience using IT ticketing systems (ServiceNow, Jira, Freshdesk, etc.).
 

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