FAA Quality Assurance Specialist

Job ID: 2618321
Location: Washington, DC, US
Date Posted: 2026-10-22
Category: Quality Assurance
Subcategory: Qual Assurance
Schedule: Full-Time
Shift: Day Job
Travel: Yes - 50% of the time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: ORA_REMOTE
Description
SAIC is a leading provider of technical, engineering and enterprise information technology services to the U.S.
government. Our 25,000+ employees deliver systems engineering and information technology offerings for large, complex government programs, as well as a broad range of higher-end, differentiated technology services. The company is headquartered in Reston, VA.
We are looking for an experienced FAA air traffic control specialist to join the SAIC Controller Training Solutions (CTS) Team providing Quality Assurance services to the Federal Aviation Administration (FAA). The FAA utilizes contractor-provided instructional services at FAA ATC facilities throughout the U.S. and its Territories to ensure these training needs are met. The scope of the contractor-provided services includes all training and training program support to successfully train and prepare students to become fully certified air traffic controllers. SAIC has contracted with the FAA to provide training and training related support services as required for all types and levels of ATC facilities. The selected candidate will support our quality assurance/control activities to ensure the successful completion of these contract requirements.
RESPONSIBILITIES:
-Define, implement, and administer Quality Control standards for service delivery to ensure compliance with contract
requirements and FAA controller training policy and procedures.
- Understand and implement SAIC Quality Assurance policies, standards, and procedures.
- Lead and/or participate in on-site quality audits of contract delivered training, and training support services.
- Collect, analyze, and evaluate quality and performance measurements to identify negative trends and potential process
improvements opportunities.
- Train program personnel in the use of the quality assurance tools.
- Identify non- conforming products/services, and coordinate corrective and preventative actions.
- Produce and maintain quality documents and reports as required.
- Maintain quality metrics and records on the CTS Management Database.
- Verify conformance with standards, requirements, and contractual specifications through product reviews and process
audits.
- Ensure that configuration control and corrective action processes are in place and functioning properly.
This is a remote position.
Qualifications
Required Skills and Experience:

• Experienced as former FAA Certified Professional Controller, with at least 15 years of controller experience in En Route and/or Terminal operations; some of which must have occurred within the last five years.
• At least one year of FAA Staff Specialist experience in Air Traffic QA/QC and Training.
• Solid interpersonal skills.
• Experience and expertise with Microsoft Excel, Word and PowerPoint.
• ship required with the ability to obtain and maintain a Public Trust clearance.

Education:

• Certified Professional Controller (CPC) certification required.

Desired Skills and Experience:

• Experience in FAA Terminal operations.

• Experience at FAA Mike Monroney Aeronautical Center.

• In depth knowledge of FAA Order 3120.4S, emphasis on Appendices B, D, and E.

• Experience with Training Enterprise and Application Management (TEAM).

• Strong technical writing, communication, and organizational skills.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .