Business System Analyst

Job#: 3045003

Job Description:

Lucernex Systems Administrator
Overview

We are seeking an experienced Lucernex Systems Administrator / Business Systems Analyst to join our team. In this role, you will serve as the primary administrator and subject matter expert for the Lucernex platform, supporting critical real estate, construction, procurement, and financial business operations.

This position combines application administration, business analysis, system implementation, and technical problem-solving. The ideal candidate is highly analytical, technically proficient, and passionate about leveraging technology to improve business processes and drive operational efficiency.

What You'll Do
Application Administration & Production Support

• Administer, maintain, and optimize the Lucernex platform and related business applications.
• Provide advanced troubleshooting and timely resolution of production issues.
• Manage system configurations, workflows, user security roles, permissions, and data integrity.
• Monitor application performance and identify opportunities for continuous improvement.
• Partner with software vendors and internal technology teams to support enhancements and issue resolution.

Business Analysis & Solution Design

• Gather, analyze, and document business and technical requirements.
• Translate business needs into scalable system solutions and application configurations.
• Evaluate existing processes and recommend improvements to increase efficiency and effectiveness.
• Develop process documentation, workflow diagrams, functional specifications, and user support materials.

System Implementation & Enhancements

• Lead and support system implementations, upgrades, and enhancement initiatives.
• Configure, test, deploy, and validate new functionality and system changes.
• Support User Acceptance Testing (UAT) and production readiness activities.
• Participate in integration, reporting, and data migration projects.
• Collaborate with cross-functional teams to deliver technology solutions that align with business objectives.

Reporting & Technical Development

• Develop and maintain SQL queries, reports, and data analysis solutions.
• Utilize JavaScript to support system functionality, troubleshooting, and integrations.
• Investigate and resolve data quality issues and discrepancies.
• Support integrations with procurement, finance, and operational systems.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field; equivalent experience considered.
• 5+ years of experience in Systems Administration, Business Systems Analysis, or a similar role.
• Advanced experience with JavaScript development and troubleshooting.
• Advanced experience with SQL, including query development, data analysis, reporting, and performance troubleshooting.
• Experience supporting enterprise SaaS platforms and business-critical applications.
• Experience participating in or leading full lifecycle system implementations.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent communication and stakeholder management capabilities.

Preferred Qualifications

• Experience administering Lucernex or other Accruent solutions.
• Background supporting lease administration, facilities management, construction management, or real estate systems.
• Experience with procurement and sourcing applications.
• Knowledge of commercial real estate and construction business processes.
• Experience with APIs, integrations, and data migration projects.
• Familiarity with Agile methodologies and Software Development Lifecycle (SDLC) practices.

What Success Looks Like

In this role, you will:

• Become the trusted technical expert for the Lucernex platform.
• Deliver timely resolution of production issues and user support requests.
• Drive system enhancements that improve efficiency and business performance.
• Partner closely with Real Estate, Construction, Procurement, and Finance stakeholders.
• Contribute to the strategic roadmap, governance, and long-term optimization of the Lucernex environment.

Why Join Us?

This is a highly visible opportunity to make a direct impact on critical business operations through technology, process improvement, and innovation. You'll work with cross-functional teams, influence key business initiatives, and help shape the future of an enterprise platform that supports essential organizational functions.

Job Type: Full-Time

Experience Level: Mid-Senior Level

Work Authorization: Must be authorized to work in the United States without sponsorship now or in the future.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

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