ServiceNow Consultant

IT Consultant - ServiceNow

Overview:

Seeking an experienced ServiceNow Consultant to lead two key projects: enhancing Service Management for predictable availability and strengthening Incident Management and automating the joiner/leaver process by integrating UKG with ServiceNow.

Responsibilities:

• Integrate ITSM with cross-functional applications to meet SLOs and improve service predictability.
• Strengthen Incident Management processes to reduce downtime and enhance performance.
• Implement UKG-ServiceNow integration to automate joiner/leaver processes.
• Leverage role-based access and automated application delivery to improve employee onboarding.

Qualifications:

• Expertise in ServiceNow ITSM, automation, and integrations.
• Strong understanding of role-based access and workflow automation.
• Proven experience with ServiceNow-UKG integrations is a plus.

#DICE