Hiring Help Desk for Madison, WI

Hiring Help Desk for Madison, WI

Role: Help Desk
Location: Madison, WI

Working knowledge of IT services and environment in an enterprise setting.
Ability to lift 20 lbs. periodically throughout the day.
Ability to communicate in a clear, concise manner with customers/end-users of varying technical levels, both verbally and in writing.
Strong communication skills with a proven ability to understand key concepts and communicate with technical staff, business stakeholders and senior leaders.
Highly proficient with IT Asset Management Systems (e.g., Cherwell).
Excellent verbal and interpersonal communications skills; ability to establish trust and mutual respect with others; ability to build and maintain good working relationships with staff, managers, administration, counties, vendors and the public.
Ability to work independently.