Technical Project/Program Management - Technical Program Manager I

Job#: 3048239

Job Description:
Technical Project/Program Management - Technical Program Manager I

Location: Burlingame, California (Onsite)

COMPENSATION: $64 - $74 HOURLY

Role Overview

We are seeking a Research Program Manager to support a research team in planning and executing high-volume user studies. This position will work closely with researchers to coordinate planning, logistics, and operations for internal and vendor-led research projects. The role involves interfacing with cross-functional partners to refine research objectives, negotiate timelines, and facilitate research execution.

Key Responsibilities

• Support the research team in refining research objectives, timelines, and deliverables.
• Coordinate with stakeholders on the timely delivery of materials and prototypes required for research.
• Support the research team in study setup and ensure all necessary approvals are obtained.
• Develop and document study procedures and training materials.
• Collaborate with researchers to submit research plans for internal review.
• Coordinate multi-site studies, maintaining up-to-date tracking of studies, equipment, and data ingestion.
• Assist with participant recruiting, scheduling, and data collection.
• Communicate with research staff, vendors, and stakeholders to provide updates on tasks and deliverables.
• Use internal tools to review incoming data uploads and troubleshoot errors.
• Procure equipment and coordinate with vendors to track and expedite approvals.
• Maintain an inventory of software and hardware across study sites.
• Coordinate research staffing and oversee lab training for data collection.
• Manage third-party vendor engagements, including documentation and data collection.

Required Qualifications

Education: A Bachelor's degree in psychology, HCI, or a related field is required.

Experience: This position requires 3+ years of experience in project or program management and previous experience working directly with human subjects. Experience coordinating and collaborating across multiple teams and managing shared resources is necessary.

Technical Skills: Candidates must have experience utilizing Google Workspace or an equivalent. The ability to learn new technologies quickly and experience understanding and communicating technical information to non-experts are also required.

Preferred Qualifications

• Experience with hardware or biometric equipment such as 3D scanning, motion-capture, or EEG.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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