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Applications Support Analyst (REMOTE)

CalanceDenver, CO🇺🇸United StatesPosted Oct 24, 2026

Why this role stands out

Take your career to the next level with this 100% remote opportunity that offers a competitive hourly rate and the chance to drive meaningful impact on critical inventory automation platforms. You will thrive in this role if you are a proactive problem-solver who enjoys collaborating across diverse teams to optimize system performance and support large-scale data migrations. Apply today to secure this flexible, high-growth position and advance your expertise in enterprise application support.

Quick overview

Salary$40 - $50/hr
SeniorityMid Senior
Work modeRemote
LocationDenver, CO, United States
Posted16 hours ago
OnboardingMicrosoft ExcelHelp DeskServiceNowTicketing Systems

Job description

CALL US NOW for immediate consideration! Click Apply on Web or Apply Now to view our recruiter s contact info and reach out today, we d love to speak with you!
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  • * We will NOT accept 3rd Party (C2C) Contractors **
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JOB DETAILS:
Position:Applications Support Analyst
JOB REF#:45160
Duration:12 Months (Contract)
Location:REMOTE (Denver, CO 80202)

Pay Rate:$40.00 - $50.00 per hour (W2 Only)
This role is 100% REMOTE / HOURS: MON-FRI / 40 hours per week (MST)
Seeking an IT Business Support Analyst to provide technical and operational support for the Inventory Automation platform (Carma) and related applications. This role ensures system reliability and user satisfaction across departments. Collaborate with IT, SE&D, Ops, vendor and other business teams to support the Carma application with issues related to data migration, enhancements/releases and site activations
DAILY TASKS:
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Maintain documentation for system configurations and support procedures. Monitoring system performance and recommend improvements. Assist in user training and onboarding. Managing tickets related to system integration issues, life cycle to development related. Assist with data migration from legacy to go forward systems.

Providing support beyond a traditional Helpdesk level (strong critical thinking and problem-solving)
Key focus areas:
Managing ServiceNow tickets tied to system integration and life-cycle/development issues
Supporting data migration and platform consolidation efforts
Collaborating across IT, SE&D, Operations, and vendor teams
Monitoring system performance and contributing to ongoing improvements
REQUIRED SKILLS/EXPERIENCE:
Knowledge of enterprise applications, and IT support processes.

Strong communication skills with the ability to collaborate effectively across cross-functional teams
Experience using Microsoft Excel for tracking, analysis, and reporting
Excellent problem-solving and analytical skills. Excellent customer service skills
Experience using ServiceNow ticketing systems.

DESIRED SKILLS

Data Center experience
Experience providing IT support beyond Help Desk functions, with exposure to enterprise systems
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Calance Consultant Benefits Offerings:

  • EPO/PPO Medical Plans
  • HMO/PPO Dental programs
  • Vision - VSP (Vision Plan Summary)
  • 401K Retirement vesting program (VOYA)
  • Paid Bi-Weekly/Direct Deposit
  • Flex Spending Plan
  • Voluntary Life, AD&D, STD or LTD plans

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