Fine Dining Restaurant Manager - Carvers on 19

Perched on the 19th floor of Hard Rock Hotel & Casino Tulsa, Carvers on 19 (C19) offers an unforgettable fine dining experience featuring premium steaks, bold culinary creations, expertly crafted cocktails, and an extensive selection of fine wines and bourbons. With breathtaking panoramic views and a beautifully redesigned atmosphere inspired by Tulsa's historic Art Deco architecture, C19 combines sophisticated elegance with warm, attentive hospitality.

We are seeking an experienced and passionate Fine Dining Restaurant Manager to lead the daily operations of this award-winning steakhouse. This position oversees all aspects of restaurant performance, including exceptional guest service, team development, financial management, inventory, and operational excellence. The ideal candidate is a hospitality-driven leader with a passion for upscale dining, a commitment to developing exceptional teams, and the ability to create memorable experiences for every guest.

• Oversee daily operations of Carvers on 19, ensuring exceptional service, culinary presentation, and an elevated fine dining experience.
• Lead, mentor, and develop a high-performing team that consistently delivers professional, attentive, and personalized guest service.
• Manage hiring, onboarding, training, scheduling, performance evaluations, and employee development.
• Maintain high standards of fine dining etiquette, service execution, menu knowledge, and food and beverage presentation.
• Oversee food and beverage costs, labor expenses, inventory management, purchasing, and departmental budgets.
• Prepare financial documentation, monitor operating performance, and contribute to monthly budget variance reporting.
• Partner with culinary and beverage teams to ensure seamless service, operational efficiency, and a consistent guest experience.
• Support exceptional dining experiences for special occasions, celebrations, private dining events, and group reservations.
• Conduct ongoing training on menu offerings, wine and spirits, service standards, operational procedures, and guest engagement.
• Maintain a clean, safe, and sanitary environment while ensuring compliance with company policies, internal controls, applicable gaming regulations, and food safety standards.
• Foster a positive, collaborative workplace culture that reflects Cherokee Nation Entertainment's commitment to a fun, friendly, quick, comfortable, clean, and safe environment.

• Bachelor's degree in Hospitality Management or a related field and 3–5 years of food and beverage management experience, or an equivalent combination of education and experience.
• Minimum of 2–3 years of restaurant leadership experience, preferably in a fine dining, upscale restaurant, steakhouse, or luxury hospitality environment.
• Strong understanding of elevated dining service standards, restaurant operations, food and beverage management, and guest relations.
• Demonstrated experience managing departmental budgets, labor costs, inventory, and operational performance.
• Proven ability to recruit, coach, develop, and lead high-performing hospitality teams.
• Knowledge of premium food offerings, fine wines, spirits, and elevated beverage service preferred.
• Excellent communication, organizational, problem-solving, and leadership skills with a strong commitment to guest satisfaction.
• Ability to obtain ServSafe certification and a state-issued Alcoholic Beverage License.
• Flexibility to work varying shifts, including evenings, weekends, and holidays, based on business needs.