Application Support Specialist

Our client in Adelaide is looking for L2 Production Application Support consultant this is a Contract - 6 + Months role. Please email me at for more information.

• Strong understanding of ClickSoftware Field Service Edge (FSE) functional areas including Work orders, appointments, dispatch, resources, skills, calendars, shifts, and territories.
• Familiarity with the Objects, Flows, and Permission Sets as it relates to FSE integration.
• Hands on experience with L2 application support processes including incident, problem, and change management. Clear understanding of L1 / L2 / L3 support models and escalation flows.
• SQL skills for production data validation and troubleshooting.
• Experience with API testing tools (e.g., Postman) and log analysis for troubleshooting integrations.
• Experience with ITSM tools such as ServiceNow or JIRA.
• Exceptional communication, leadership, and stakeholder management skills to work effectively within a joint delivery model.
• Strong analytical and problem solving abilities to troubleshoot complex optimization and scheduling issues.

All candidates should have full working rights in Australia.

Only shortlisted candidates will be contacted for this role.

To apply, please submit your resume ASAP for immediate consideration or email