QA Program Manager

Introduction:

We are seeking a QA Program Manager with strong experience in managing global digital platforms, eCommerce solutions, and enterprise-level QA initiatives. The ideal candidate will lead end-to-end QA programs, ensuring high-quality delivery across multiple regions and business domains.

Responsibilities:

• Define QA strategy and build automation frameworks
• Drive testing across SIT, UAT, regression, and integration phases
• Work closely with cross-functional teams including development, DevOps, and business stakeholders
• Manage global QA teams and oversee Agile/Scrum delivery
• Track program risks and ensure timely releases within budget

Requirements:

Required Skills:

• 10+ years of experience in QA and program management
• Experience in managing global digital platforms and eCommerce solutions
• Expertise in SIT and UAT
• Strong knowledge of platforms such as Salesforce Commerce Cloud, eCommerce ecosystems, and cloud environments like AWS/Azure
• Experience in CI/CD pipelines, API testing, and automation tools
• Knowledge of Jira, test management tools, and defect tracking processes

Preferred Skills:

• Experience with large-scale digital transformation initiatives
• Excellent leadership, stakeholder management, and communication skills