Quick Overview
Job Description
Role: Genesys Cloud Architect
Location: Springfield, MA 01109 (Onsite) (Any Infosys Location)
Duration: 12+ Months
Must have skills:
Genesys Cloud
Architect
AI Development
Detailed Job Description:
Genesys Architect min 8 yrs exp Architect admin, Architect editor, and Architect read only a user needs at least one of these assigned to their Genesys Cloud user role just to log into Architect at all.
GenesysAdmin full control create, edit, publish, and delete flows. Editor can build and modify flows but with fewer administrative rights e.g., no deleting others work or managing orgwide settings. Readonly can view flows without making changes, useful for auditors or stakeholders
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