Software Test Engineer – *Clarify CRM*

Software Test Engineer – *Clarify CRM*
Location: Atlanta, GA (Hybrid – 3 Days Onsite per Week)
Experience: 3-20+ Years
Domain: Telecommunications – BSS/OSS
Job Description
We are seeking an experienced Software Test Engineer with strong expertise in Telecom BSS/OSS systems and hands-on experience with Clarify CRM. The ideal candidate will have extensive experience in functional, integration, regression, interface, and API testing within telecom environments.
Key Responsibilities
Design, develop, and execute comprehensive test plans, test strategies, and test cases for *BSS/OSS applications.*
*Validate end-to-end order journeys and workflows within Clarify CRM.*
Perform functional, integration, regression, interface, and API testing.
Use SQL queries to identify, validate, and troubleshoot migrated test data.
Collaborate with development teams to understand requirements and ensure comprehensive test coverage.
Conduct root cause analysis and log analysis to identify system defects.
Track, document, and manage defects using Jira, HP QC, or similar tools.
Prepare detailed test execution reports and quality metrics.
Leverage AI-powered testing tools to improve testing efficiency and quality.
Contribute to continuous improvement of QA processes and methodologies.
Required Skills
3+years of experience in software testing.
Mandatory hands-on experience with Clarify CRM.
Strong understanding of Telecom BSS/OSS architecture and business processes.
Proficiency in SQL and database validation.
Experience in API, interface, integration, and regression testing.
Experience preparing test plans and test strategy documents.
Strong analytical, troubleshooting, and communication skills.
Practical experience using AI tools in software testing.
Preferred Skills
Experience with test automation frameworks.
Experience in telecom CRM migration or modernization projects.
Familiarity with Agile methodologies.
Work Arrangement: Candidates must be willing to work onsite in Atlanta, GA, three days per week.