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Network Service Desk Technician with Security Clearance

Anonymous EmployerColorado Springs, CO🇺🇸United StatesPosted 23 Jul 2026

Why This Role Stands Out

This hybrid role offers significant career growth in a secure enterprise environment, allowing you to develop your technical expertise and contribute to mission-critical IT operations. If you're a seasoned IT professional with a strong background in troubleshooting and a passion for ensuring reliable and secure systems, you'll thrive in this dynamic team. Apply now to leverage your skills and advance your career with this exciting opportunity.

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

IT Support Technician (Tier II) We're seeking an experienced IT Support Technician to provide hands-on technical support in a secure enterprise environment. This role supports end users by resolving hardware, software, and system issues while ensuring reliable and secure IT operations. Responsibilities Provide Tier I/II support for desktops, laptops, mobile devices, and enterprise applications.
Deploy, image, configure, and maintain endpoint devices.
Troubleshoot Windows, Microsoft 365, networking, and peripheral issues.
Support asset management, system documentation, and endpoint compliance.
Assist with basic server room, cabling, and infrastructure support as needed. Qualifications 6+ years of IT support, service desk, or desktop support experience.
Experience with Windows 10/11, Microsoft 365, Active Directory, and basic networking (DNS, DHCP, TCP/IP).
Familiarity with endpoint management tools such as SCCM/MECM is a plus.
Strong customer service and troubleshooting skills.
DoD 8570/8140 IAT Level I or II certification (Security+, A+, or equivalent).
Active TS clearance with SCI eligibility. Join a collaborative team supporting mission-critical technology in a fast-paced, secure environment.

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