IT Service Management

One of our Federal Government clients is looking for IT Service Management in Canberra. We are looking for the following Skills/Experience:

• Review and development of Service Management Strategy and ITSM Policy appropriate to agency level.
• Developing professional streams to establish ITSM career pathways and mitigate skill gaps.
• Demonstrated experience successfully negotiating and implementing organisational-level governance and process change across business, technical and senior stakeholder groups.
• Demonstrated ability to develop, implement and manage systems of control that effectively surface and treat risk.
• Demonstrated experience and advanced working knowledge of the ITIL framework, including practice interrelationships and implementation at scale across an organisation.

The next step is easy: If you are interested to discuss this position, you may send an email at or give us a call at for more information.

Note - We are equal employment opportunity provider and encourage applications from people with disability. Please let us know if you need special assistance for this job application.