Accounts Receivable Analyst/Associate

An AR (Accounts Receivable) Analyst I is responsible for managing and monitoring company’s receivables, processing payments, researching & analyzing timely & accurate postings and maintaining strong customer relationships to secure revenue and improve cash flow.

Experience:

Minimum 0–1 year of relevant experience (Entry-level with full training provided).

Requirements:

• Remote Based Position
• Clean desk policy
• Must have internet
• Must have camera

Technical Skills:

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Familiarity with ERP & Mainframe systems
• Customer relationship management (CRM) tools
• Data analysis and process improvement techniques
• Basic accounting principles and financial processes
• Strong data entry and organizational skills

Key Responsibilities:

Process Management: Run and monitor unallocated item investigations; Process, verify, and post customer payments to the correct accounts; manage internal & external Payment inquiries.

Customer Support: Understand and fulfill customer needs; Investigate and resolve payment claims to minimize Collections

System & Technology: Use ERP systems, maintain up-to-date processes and apply critical thinking to resolve complicated customer inquiries. Use of technology & process automation is required.

Compliance & Controls: Adhere to SOX, internal audit, and ensure adherence to business controls.

• Enter and post customer payments in the ERP system.
• Reconcile bank deposits and AR reports.
• Investigate and resolve customer payment claims.
• Maintain accurate customer account records.
• Support SOX compliance and internal control checks.