CC&B Tester

We are seeking an experienced Oracle Utilities Customer Care & Billing (CC&B) Tester to join our QA team. The ideal candidate will have strong functional knowledge of Oracle Utilities CC&B, hands-on experience in manual and automation testing, and expertise in validating utility business processes including customer management, billing, payments, collections, and meter-to-cash operations. Experience with Oracle Utilities Application Framework (OUAF) is highly preferred.

Key Responsibilities

• Analyze business and functional requirements for Oracle Utilities CC&B implementations and enhancements.
• Design, develop, and execute test plans, test scenarios, test cases, and test scripts.
• Perform Functional, Integration, System Integration (SIT), User Acceptance (UAT), Regression, and End-to-End testing.
• Validate CC&B modules such as:
• Customer Information
• Billing & Bill Calculation
• Payments & Adjustments
• Credit & Collections
• Service Agreements
• Meter Reads
• Financial Transactions
• Execute batch testing and validate batch processing results.
• Perform API testing using REST/SOAP services with tools like Postman or SOAP UI.
• Validate data using SQL/PLSQL queries.
• Identify, log, track, and retest defects using Jira or ALM.
• Collaborate with Business Analysts, Developers, and Functional Consultants to resolve defects.
• Prepare test execution reports, defect metrics, and status reports.
• Support production validation and post-deployment testing activities.

Required Skills

• 4+ years of QA experience with at least 2+ years in Oracle Utilities CC&B testing.
• Strong understanding of Oracle Utilities CC&B and OUAF architecture.
• Experience in:
• Functional Testing
• Integration Testing
• Regression Testing
• End-to-End Testing
• UAT Support
• Hands-on SQL/PLSQL for backend validation.
• Experience testing REST/SOAP APIs using Postman or SOAP UI.
• Knowledge of batch processing and job validation.
• Experience with defect management tools such as Jira, HP ALM, or Azure DevOps.
• Strong analytical and troubleshooting skills.
• Excellent communication and stakeholder management skills.

Preferred Skills

• Experience with Oracle Utilities products such as CCS, C2M, or MDM.
• Automation testing using Selenium, Java, or REST Assured.
• Experience working in Agile/Scrum environments.
• Knowledge of utility domains (Electricity, Gas, or Water).
• Exposure to Oracle Integration Cloud (OIC) or Oracle Cloud Infrastructure (OCI) is an added advantage.

Tools & Technologies

• Oracle Utilities CC&B
• OUAF (Oracle Utilities Application Framework)
• SQL / PL/SQL
• Jira / HP ALM / Azure DevOps
• Selenium (preferred)
• Postman / SOAP UI
• REST & SOAP APIs
• Git
• Jenkins (preferred)

Qualifications

• Bachelor''s degree in Computer Science, Information Technology, or related field.
• Oracle Utilities CC&B certification is a plus.