Website and Social Media Administrator

Description

Full-time Contract Mid-Level

WHO ARE WE?

The Rev. Bill Crews Foundation ('BCF') is one of Sydney's most trusted frontline charities and has been supporting the community for nearly 40 years. Our mission is to address homelessness and hardship by providing essential services including food, social welfare, healthcare, education and community programs.

Our Communications team plays an important role in sharing BCF's work with the community. Through our websites and digital platforms, we keep supporters, volunteers, donors and the public informed about the services we provide and the impact we make every day.

THE ROLE

We're looking for a friendly, organized and digitally confident Website and Social Media Administrator to join our team. This is a fantastic opportunity for someone who enjoys working with online content and wants to build their career in digital communications within the not-for-profit sector.

You'll help keep our websites current, engaging and easy to navigate by uploading content, maintaining pages and supporting online enquiries. Working closely with internal stakeholders, you'll ensure our digital presence accurately reflects the important work we do across BCF.

This is a junior administrative role suited to someone who is eager to learn, enjoys working independently and has excellent attention to detail.

WHAT YOU'LL DO

• Uploading videos, images, news articles and other content to BCF's websites.
• Updating and maintaining website pages using our Content Management System ('CMS').
• Formatting content to ensure consistency with BCF branding and style guidelines.
• Checking website content for accuracy, broken links, spelling and presentation.
• Monitoring website comments, contact forms and enquiries, responding or escalating where appropriate.
• Organising and maintaining digital files including images, videos and documents.
• Assisting with the preparation of digital content for publication.
• Liaising with internal stakeholders to gather information and digital assets.
• Maintaining records of website updates and providing general administrative support.

WHAT WE'RE LOOKING FOR

You are organized, reliable and enjoy working with digital content. You have excellent written communication skills, strong attention to detail and take pride in producing high-quality work. You're comfortable working independently while also collaborating with others to achieve shared goals.

You'll also bring:

• Excellent written communication and proofreading skills.
• Strong attention to detail and organisational skills.
• Confidence using computers and online systems.
• The ability to manage routine tasks independently.
• A positive attitude and willingness to learn.
• Professional communication skills and a customer-focused approach.
• Experience using a website Content Management System (such as WordPress or Wix) is desirable.
• Experience using Canva or similar design software is highly regarded.
• A basic understanding of websites, social media or digital content is desirable.

WHY JOIN US?

At BCF, you'll be part of a supportive, inclusive team that believes in compassion, respect and dignity for all.

BENEFITS

• Access to Salary Packaging benefits (up to $15,900 tax free)
• Employee Assistance Program ('EAP')
• WHEREFIT Health and Wellbeing Program
• A collaborative and values-driven workplace culture

All BCF employees are required to have completed at least three (3) COVID 19 vaccinations, including booster doses approved by the Therapeutic Goods Administration ('TGA'). Proof of vaccination will be required prior to commencing employment.

Applicants must have the right to work in Australia. The successful candidate will also be required to complete a Working With Children Check ('WWCC') and a National Police Check as part of the employment process.