Technology Program Manager

Title: Facilities Technology Program Manager
Location: Oakland, CA (Hybrid 2-3 Days onsite)
Duration: 6 Month Contract (Can Be Extended)
Mode of Interview: 1 Zoom, followed by Onsite Final

Must Have:

• 8 or more years of experience leading complex technical programs involving facilities, physical security, operational technology, networks, or enterprise infrastructure.
• Demonstrated experience coordinating CCTV, BMS/BAS, access control, fire/life-safety, low-voltage, or connected-building programs.
• High-level working knowledge of networking, cybersecurity, systems architecture, integrations, cloud/hosting models, and operational support.
• Experience managing multi-vendor programs, budgets, contracts, risks, dependencies, and executive stakeholders.

Facilities Technology TPM

Technical Program Leadership for Building Systems, Networks and Vendor Ecosystems

Department: Building Services Facilities Technology / Corporate Real Estate

Reports to: Director of Facilities Technology, Head of Workplace Technology, or equivalent

Key partners: Facilities, Security, IT, Procurement, Finance, Risk, Legal, site leaders, and vendors

Position Summary

The Facilities Technology Technical Program Manager (TPM) leads the strategy, roadmap, governance, and cross-functional delivery of connected building technologies across the organization. The portfolio includes CCTV and video surveillance, BMS and building automation, electronic access control, fire/life-safety integrations, and the network and cybersecurity dependencies that support these systems.

This role operates at a program and architecture-governance level. It aligns Facilities, Security, IT, EHS, Procurement, site teams, and vendors; converts business needs into coordinated technical programs; manages risks and dependencies; and establishes clear ownership. The TPM is not responsible for routine preventive maintenance or acting as the day-to-day maintenance provider.

Key Responsibilities

Strategy, Roadmap and Governance

·         Own the multi-year facilities technology roadmap, investment priorities, standards, and lifecycle strategy across sites.

·         Establish governance for CCTV, BMS, access control, fire/life-safety integrations, connected facilities systems, and supporting network services.

·         Define decision rights, ownership boundaries, intake processes, design-review gates, change controls, and escalation paths.

·         Develop program charters, objectives, success measures, sequencing, dependencies, assumptions, and executive decision materials.

·         Drive platform rationalization and reduce fragmented, obsolete, unsupported, or duplicative technologies.

Technical Program Leadership

·         Translate facilities, security, safety, compliance, and operational needs into coordinated technical workstreams and outcome-based requirements.

·         Lead programs from discovery and planning through design, procurement, implementation, commissioning, acceptance, and operational transition.

·         Coordinate architects, engineers, IT teams, cybersecurity specialists, site leaders, vendors, and system integrators.

·         Manage scope, milestones, dependencies, risks, issues, decisions, changes, budgets, resource needs, and executive reporting.

·         Ensure technical deliverables, training, support models, documentation, and ownership are complete before program closure.

Facilities and IT Integration

·         Maintain sufficient network knowledge to challenge designs and coordinate requirements.

·         Ensure facilities vendors provide complete facilities diagrams, device inventories, port and protocol matrices, data flows, hosting requirements, and cybersecurity documentation.

·         Coordinate with IT on segmentation, identity, certificates, logging, vulnerability management, backups, cloud services, integrations, and incident-response readiness.

·         Drive architecture reviews that clarify which components are owned by Facilities, Security, IT, property management, and external vendors.

·         Escalate cross-domain technical risks and unresolved design decisions with clear options, impacts, owners, and recommendations.

Vendor and Commercial Governance

·         Develop sourcing strategies, scopes of work, RFP requirements, evaluation criteria, service levels, acceptance criteria, and support-model expectations.

·         Assess vendors for technical capability, interoperability, cybersecurity, scalability, licensing, supportability, financial value, and roadmap alignment.

·         Establish performance reviews, issue escalation, documentation standards, warranty obligations, and corrective-action governance.

·         Coordinate Procurement, Legal, Finance, IT, Security, and Facilities stakeholders during selection, contracting, and renewal decisions.

·         Track portfolio costs, forecasts, benefits, risks, and vendor concentration or end-of-life exposure.

Risk, Compliance and Operational Readiness

·         Maintain program-level risk registers covering life safety, cybersecurity, privacy, resilience, compliance, schedule, budget, and vendor dependencies.

·         Ensure regulated and life-safety decisions are reviewed by appropriately licensed professionals and authorities having jurisdiction.

·         Confirm commissioning, testing, acceptance, training, documentation, support ownership, and incident procedures before production turnover.

·         Facilitate post-implementation reviews and convert lessons learned into updated standards and governance.

Role Boundaries

·         The TPM owns program outcomes, alignment, governance, dependencies, risks, decisions, communications, and delivery coordination.

·         Facilities engineers, architects, and vendors own detailed engineering, field implementation, system configuration, maintenance execution, and technical remediation.

·         IT owns enterprise network operations, cybersecurity governance, identity, and IT-managed hosting or cloud platforms.

·         The TPM does not perform routine preventive maintenance or replace licensed engineers, fire/life-safety professionals, network engineers, or system administrators.

Required Qualifications

·         Bachelor's degree in engineering, architecture, facilities, construction technology, information technology, business, or a related field; equivalent experience may be considered.

·         Seven or more years of experience leading complex technical programs involving facilities, physical security, operational technology, networks, or enterprise infrastructure.

·         Demonstrated experience coordinating CCTV, BMS/BAS, access control, fire/life-safety, low-voltage, or connected-building programs.

·         High-level working knowledge of networking, cybersecurity, systems architecture, integrations, cloud/hosting models, and operational support.

·         Experience managing multi-vendor programs, budgets, contracts, risks, dependencies, and executive stakeholders.

·         Ability to convert ambiguous needs into structured requirements, roadmaps, decision frameworks, and measurable outcomes.

·         Strong executive communication, facilitation, negotiation, analytical, and organizational skills.

Preferred Qualifications

·         Experience leading multi-site or global facilities technology portfolios.

·         PMP, PgMP, Agile, CFM, engineering, security, networking, or related professional certification.

·         Familiarity with BACnet, Modbus, APIs, VMS, enterprise access control, building automation, and operational-technology cybersecurity.

·         Experience with capital planning, sourcing, vendor rationalization, lifecycle governance, and post-acquisition integration.

Measures of Success

·         Facilities technology programs deliver agreed outcomes with clear ownership, controlled risk, and complete operational handoffs.

·         Facilities and IT responsibilities are understood, documented, and consistently followed.

·         Vendor performance, platform standardization, cost transparency, and roadmap execution improve across the portfolio.

·         Network and cybersecurity requirements are identified early, reducing late-stage redesign, escalations, and IT dependency.

·         Leadership receives timely, decision-ready reporting on progress, investment, risk, and business impact.