Product Owner

Must Have Technical/Functional Skills

 Functional Skills

• Product Ownership, Insurance Domain Expertise, Business Analysis, Requirement Elicitation, Backlog Management, Stakeholder Management, User Story Mapping, Release Planning, Product Roadmap Development, UAT SupportUAT SupportUAT Support

Agile Skills

• Agile Scrum Framework, Sprint Planning, Product Backlog Grooming, Story Point Estimation, T-Shirt Sizing Techniques, Incremental Product Delivery, Agile Metrics & Reporting, SAFe Agile (Preferred)

 

AI & Emerging Technology Skills

• Basic understanding of:

o Generative AI (GenAI)

o Agentic AI

o Large Language Models (LLMs)

o Prompt Engineering

o AI-powered Product Management

o AI Governance and Responsible AI Principles

• Ability to identify and document AI-driven business opportunities.

Management, User Story Mapping, Release Planning, Product Roadmap Development, UAT SupportUAT SupportUAT Support

 

Roles & Responsibilities

 Product Ownership & Agile Delivery

• Own and manage the Product Backlog, ensuring alignment with business goals and strategic priorities.

• Define and maintain product roadmaps, release plans, and sprint objectives.

• Lead backlog refinement, story grooming, sprint planning, sprint reviews, and other Agile ceremonies.

• Collaborate with stakeholders to identify business needs and prioritize product enhancements.

• Partner with Scrum Masters and development teams to ensure successful sprint execution.

Requirements Analysis & Solution Definition

• Elicit, analyze, and document business requirements from stakeholders.

• Translate business requirements into solution requirements and actionable development tasks.

• Create and manage:

o Epics

o Features

o User Stories

o Acceptance Criteria

o Business Process Flows

o Functional Specifications

• Clearly communicate business context and expected outcomes to development and QA teams.

• Facilitate workshops, process discussions, and requirement review sessions.

Targetprocess & Agile Tools

• Utilize Targetprocess extensively for:

o Product backlog management

o Epic and feature creation

o User story definition

o Release planning

o Capacity planning

o Agile reporting and tracking

• Ensure traceability from business objectives through delivery and deployment.

Estimation & Planning

• Lead story estimation exercises using:

o T-Shirt Sizing

o Story Points

o Relative Estimation Techniques

• Support sprint forecasting, dependency management, and release planning.

• Identify product risks, impediments, and mitigation strategies.

Insurance Domain Responsibilities

• Work closely with business and technology teams across:

o Policy Administration

o Claims Management

o Underwriting

o Billing & Payments

o Customer Experience

o Agency/Broker Operations

• Drive modernization and digital transformation initiatives within insurance platforms.

• Ensure regulatory, compliance, and operational requirements are appropriately addressed.

GenAI & Agentic AI Responsibilities

• Collaborate with business and technology teams to identify opportunities for Generative AI solutions across insurance operations.

• Understand foundational GenAI concepts including:

o Large Language Models (LLMs)

o Retrieval-Augmented Generation (RAG)

o Prompt Engineering

o AI-assisted workflow automation

o AI-driven customer service and claims support

• Participate in defining business use cases leveraging AI technologies.

• Work with solution architects and AI teams to translate AI opportunities into product features and backlog items.

• Demonstrate understanding of Agentic AI concepts, including:

o Autonomous AI agents

o Multi-agent workflows

o Goal-based task execution

o Human-in-the-loop decision frameworks

o AI orchestration and workflow automation

• Evaluate business value, risks, governance, and compliance considerations associated with AI-enabled solutions.