Why this role stands out
This role offers a fantastic opportunity to shape large-scale digital transformation projects while enjoying the flexibility of a hybrid work environment. You will thrive here if you are a collaborative designer passionate about solving complex user problems and championing accessible, high-impact design solutions within a multidisciplinary team. Take the next step in your career and apply today to make a meaningful difference in this dynamic, growth-oriented position.
Quick overview
Job description
Type: Contract (Inside IR35)
Duration: 6 months
Location: Newcastle/Manchester (Hybrid)
Clearance Required: SC Eligibility
Overview
We are looking for an experienced Senior UX/Interaction Designer to join a major digital transformation programme. You will play a key role in designing intuitive, accessible, and user-centred digital services, working within a multidisciplinary Agile team to deliver high-quality user experiences from discovery through to delivery.
This is an excellent opportunity for a designer who is passionate about solving complex user problems, influencing product direction, and championing best-practice UX design.
Responsibilities
- Lead the design of end-to-end user experiences across digital products and services.
- Create user journeys, process flows, wireframes, prototypes, and interaction designs.
- Conduct and support usability testing, translating insights into actionable improvements.
- Collaborate closely with Product Managers, Developers, User Researchers, Business Analysts, and stakeholders.
- Facilitate workshops and design sessions to gather requirements and validate solutions.
- Ensure all designs meet accessibility and inclusive design standards.
- Contribute to and maintain design systems and UX best practices.
- Communicate design decisions effectively to both technical and non-technical stakeholders.
- Support and mentor other designers where required.
- Proven experience as a Senior UX Designer, Interaction Designer, or Product Designer.
- Strong track record designing complex digital services and user experiences.
- Experience working within Agile delivery teams.
- Demonstrable experience creating wireframes, prototypes, and user flows.
- Strong stakeholder management and communication skills.
- Experience conducting or working alongside user research and usability testing activities.
- Ability to balance user needs, business objectives, and technical constraints.
- User-Centred Design (UCD)
- UX Design
- Interaction Design
- Figma
- Wireframing & Prototyping
- User Journey Mapping
- Usability Testing
- Accessibility (WCAG)
- Design Systems
- Agile Delivery
- Stakeholder Engagement
- Workshop Facilitation
- Experience working within Central Government, Public Sector, or highly regulated environments.
- Knowledge of the GOV.UK Design System and GDS standards.
- Experience contributing to enterprise-scale digital transformation programmes.
- Familiarity with Service Design principles.
- Previous experience mentoring or coaching designers.
To be considered, you must be eligible to obtain Security Clearance (SC) and willing to undertake occasional travel to Newcastle or Manchester when required.
If you are an experienced UX professional with a passion for designing accessible, user-focused digital services, we would love to hear from you. Please submit your latest CV along with a portfolio demonstrating relevant UX and interaction design work.
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