Scrum Master - Federal Customer

Job Description

Scrum Master - Federal Customer

The Project & Agile Delivery professional supports Dell Mission Operations by creating structure, visibility, and execution discipline across program activities and technical workstreams. This role is responsible for project planning, reporting, agile facilitation, dependency tracking, and process coordination that enables teams to deliver effectively. The ideal candidate brings strong planning instincts, facilitation skills, and the ability to turn operational demand into organized execution.

Key responsibilities

Build and maintain project plans, schedules, and execution trackers

Facilitate sprint planning, standups, reviews, retrospectives, and backlog refinement

Track action items, dependencies, risks, and milestones across workstreams

Produce status reporting, meeting outputs, and management-ready updates

Coordinate across program, engineering, and support teams to keep work moving

Help teams maintain prioritization, accountability, and delivery cadence

Support process improvement and consistent execution practices

Maintain records, artifacts, and workflow visibility for stakeholders

Required qualifications

Experience in project management, PMO support, or agile team facilitation

Experience with planning, reporting, and cross-functional coordination

Strong organizational and communication skills

Ability to manage multiple priorities in a structured environment

Experience managing projects utilizing agile methodologies.

Familiarity with project controls and delivery governance

Active TS/SCI and ability to maintain access as required by the program

Preferred qualifications

Experience with Jira, Confluence, Microsoft Project, or similar tooling

Scrum Master, SAFe, PMP, or similar certification

Experience supporting technical delivery teams

Experience in government or classified environments

Familiarity with requirements traceability, change control, or PMO workflows

Work environment / program context

This role supports the operational backbone of delivery with a focus on agile execution and internal coordination