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Jr. Service Desk Analyst

Career Soft Solutions IncUnited States🇺🇸United StatesPosted 17 Aug 2026

Why This Role Stands Out

This remote Junior Service Desk Analyst role at Career Soft Solutions Inc offers excellent opportunities for skills development in troubleshooting and customer service within a reputable technology company. You'll thrive here if you're eager to grow your IT expertise and enjoy a flexible work environment with potential for long-term engagement. Apply today to kickstart your career in tech!

Quick Overview

Work Type
Remote
Level
Mid Senior

Job Description

Job Title: Jr. Service Desk Analyst
Location: Remote 80% remote / up to 20% onsite (NYC)

Duration: 12 Months contract (possible of extension)

 

Jr. Service Desk Analyst

  • Weekend shift: Saturday & Sunday 8 AM 9 PM + Monday 8 AM 8 PM
  • Approximately 80% remote / up to 20% onsite (onsite unlikely but asking questions)
  • Candidate must be able to report to the office within 48 hours when required
  • 1 3 years Service Desk/technical support experience
  • ServiceNow
  • Bomgar/remote desktop tools
  • Hardware/software troubleshooting
  • Strong customer service and communication skills
  • Associate's or Bachelor's in IT or related field
  • Convert-to-FTE opportunity
  • Candidate must provide their own IT equipment

 

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