Why this role stands out
This hybrid role offers a fantastic opportunity to significantly impact modernization initiatives by bridging technical teams and stakeholders, perfect for a seasoned BA/QA professional with a knack for process validation and defect management. You'll thrive here if you have a strong understanding of SDLC and Agile methodologies, and you're eager to apply your expertise in a dynamic environment. Apply now to join a reputable company and grow your career!
Quick overview
Job description
The Senior O&M BA/QA Lead will act as the bridge between stakeholders, product owners, operations teams, developers, infrastructure personnel, and support staff. The individual will oversee requirements analysis, business process validation, production defect management, testing activities, release validation, and operational quality metrics while supporting ongoing modernization and maintenance initiatives.
- Minimum 5 years of experience supporting Operations & Maintenance programs.
- Experience managing requirements, testing, defect management, and stakeholder engagement activities.
- Strong knowledge of SDLC, Agile, and IT Service Management practices.
- Experience creating test plans, test cases, requirements documentation, and operational reports.
- Strong analytical, problem-solving, and communication skills.
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