Digital System Administrator

Digital System Administrator

An exciting opportunity to join Certitude as a Digital Systems Administrator on a fixed-term contract.

Job description

Salary: £30,000 per annum

Hours: 37.5 hours

Contract Type: Fixed-Term Full-time (6 months)

Location: Balham & Working from Home (hybrid)

Hours: 37.5 hours

Interview Dates: week commencing 27 July & 3 August 2026

Benefits

- A stimulating work environment full of opportunities to learn and develop
- 25 days' annual leave (pro rata) + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care voucher
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase

About the role

The Digital Systems Administrator will provide practical support across our core systems, helping to keep them running smoothly and making sure colleagues can use them effectively day-to-day. Systems include CHRIS (HR and Payroll System Salesforce), Log My Care (Care Management System), Quinyx (Rota System), and Kallidus (Learning Management System).

This role is focused on practical delivery. The postholder will take responsibility for resolving queries, supporting users, maintaining data, and carrying out system administration across Certitudes core systems. They will help stabilise support, improve consistency and knowledge sharing, and reduce reliance on multiple teams.

Duties will include:

- Provide day-to-day system support and resolve user queries
- Maintain accurate system data and help investigate issues
- Support system integrations and data flows
- Produce reports and data extracts
- Help improve how systems are used and supported across the organisation

About you

To be a Digital Systems Administrator at Certitude, the following are essential:

- Experience in systems administration, support, or similar role
- Experience responding to queries and supporting users
- Experience working with data, including updating, checking, and correcting information
- Confident problem solver
- Good attention to detail, particularly when working with data
- Confident using digital systems for day-to-day tasks

To read more about the role and the full person specification, please select the apply button and locate the link on the left of the page advert, titled Job Description and Person Specification.

About the Organisation

We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.

Read more about us on our website and visit our Work for Us page. You can also learn about us through our Values and Behaviours.

Do you want to be a Digital Systems Administrator at Certitude? Select the apply button, complete an application form, and someone from the Recruitment Team will be in touch! A job description and person specification are available when you apply. If you have any questions, please email our team.

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided, and we welcome applications from all sections of the community.

We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.

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