Technical Project Manager & Data Architect

<>Help with a large contact center platform migration. Ideally, a good communicator with <>experience in large enterprise projects, data warehousing, technical documentation, and <>project management and/or data architecture. Contact center tech experience, particularly <>Genesys, is a plus. An experienced technical project manager and data architect to manage <>the business data and reporting needs of a large contact center platform migration project. <>Work closely with other cross-functional teams to deliver data and reporting design, <>documentation, change coordination, and testing during the migration of its contact center <>platform which is shared with other business units. This individual will shepherd the data <>and reporting design of the project, coordinate changes to reporting semantics and other <>instruments, regularly socialize project status updates and business reporting impacts with <>stakeholders, document the new end-to-end data flows and objects, develop and execute <>data testing, and ensure data integrity and business continuity between both old and new <>platforms within the existing reporting infrastructure. <>  <>Required qualifications: <>* Strong written and verbal communication skills <>* Technical project management <>* Change control and testing management <>* Enterprise data warehouse experience <>* Business operational and historical reporting <>Preferred qualifications: <>* Contact center experience <>* Genesys Engage and/or Cloud CX <>* Genesys ICON and/or A3S <>* DataHub, data stewardship, knowledge management <>* Snowflake / AWS, SQL <>* Tableau <>* in-house tools: Maestro, Monsterboard, Prism / Core, DataDoor, UDM