UX Content Designer (2-4 years)

Title - UX Content Designer
Location- Pittsburgh, PA/Phoenix, AZ/Columbus, OH - Hybrid

TEAM DYNAMIC: · Collaborative environment with content designers, product owners, and design teams · Regular interaction with developers and senior leadership/management · Acts as the face of content review with Legal 

ROLE/RESPONSIBILITIES: · Lead content creation and act as subject matter expert within product design · Partner with designers to apply UX writing to established products · Identify user problems and craft clear, effective content solutions · Collaborate with writers to maintain consistent content guidelines and language · Conduct user research (test plans, interview guides, scripts, analysis) · Support design process by integrating content strategy · Partner with product managers on legal, risk, and compliance reviews · Present and explain content decisions to non-experts 

Must Have
Copywriting and Editing
Digital Content Delivery
Digital Copywriting
Microsoft Office
Previous familiarity with a regulated industry (legal, compliance, risk) Could be healthcare, finance, etc
UX Content Design
UX writing

Nice To Have
Agile
Content Strategy
Design Thinking
Digital Communications
Healthcare exp (for information sensitivity)
Insurance
Previous Banking/investment/financial institution exp
User Experience

Ref: #404-IT Pittsburgh