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Customer Service
Resident Advisor
Pertemps LondonLondon, England🇬🇧United KingdomPosted 29 Jun 2026
Quick Overview
Salary
£24.8k/yr
Work Type
On Site
Level
Mid Senior
Job Description
Resident Advisor – £12.71 per hour – Temporary – Multiple London Sites
A leading student accommodation provider is seeking temporary Resident Advisors to support operations across various London locations.
These roles will run over the next few months, offering full-time and part-time shifts across 7 days per week, paid at £12.71 per hour.
About
the Role
The Resident Advisor will act as the first point of contact for residents, delivering exceptional customer service via email, phone and face‑to‑face. Responsibilities include:
Supporting the check‑in and check‑out process Ensuring rooms are clean, prepared and ready for new arrivals Assisting residents with luggage and general enquiries Maintaining a welcoming, professional and efficient front‑of‑house environmentAbout You
The ideal Resident Advisor will bring:
Front‑of‑house experience in a customer‑facing role Customer service experience in a people‑focused environment Confidence using Microsoft Office and general IT systems Strong ability to handle queries and provide appropriate solutions Clear, confident verbal and written communication Excellent organisation and time‑management Ability to work independently and proactively A polite, friendly and approachable manner Strong interpersonal skills
A leading student accommodation provider is seeking temporary Resident Advisors to support operations across various London locations.
These roles will run over the next few months, offering full-time and part-time shifts across 7 days per week, paid at £12.71 per hour.
About
the Role
The Resident Advisor will act as the first point of contact for residents, delivering exceptional customer service via email, phone and face‑to‑face. Responsibilities include:
Supporting the check‑in and check‑out process Ensuring rooms are clean, prepared and ready for new arrivals Assisting residents with luggage and general enquiries Maintaining a welcoming, professional and efficient front‑of‑house environmentAbout You
The ideal Resident Advisor will bring:
Front‑of‑house experience in a customer‑facing role Customer service experience in a people‑focused environment Confidence using Microsoft Office and general IT systems Strong ability to handle queries and provide appropriate solutions Clear, confident verbal and written communication Excellent organisation and time‑management Ability to work independently and proactively A polite, friendly and approachable manner Strong interpersonal skills
Skills
Microsoft Office
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