Project Manager / Program Manager

Job Summary We are seeking an experienced Project/Program Manager with 10+ years of experience to lead complex healthcare technology initiatives and drive successful delivery of strategic programs. The role involves working closely with Senior Leadership, Executive Business Stakeholders, Product Owners, and IT Leaders while managing cross-functional teams and ensuring alignment between business objectives and technology solutions. The position requires expertise in project governance, stakeholder management, budgeting, risk management, and delivery execution across Agile, Waterfall, Scrum, and Hybrid environments.

Key Responsibilities Lead and manage multiple projects or large-scale programs from initiation through completion. Partner with Senior Business Leaders, Executive Stakeholders, Product Owners, and IT Leadership to define strategy, priorities, and delivery roadmaps. Develop and maintain program plans, schedules, resource plans, budgets, and governance structures. Drive project execution while ensuring adherence to scope, schedule, quality, and financial targets. Facilitate executive steering committee meetings and provide regular status reporting.

Manage dependencies across multiple teams, projects, and business units. Identify, assess, and mitigate program risks, issues, and roadblocks. Ensure alignment between business objectives and technology delivery. Collaborate with Architecture, Development, QA, Infrastructure, Security, and Operations teams. Monitor project financials, resource utilization, and overall program health. Drive Agile and traditional project management best practices. Support organizational change management, communication planning, and stakeholder engagement activities.

Establish performance metrics, KPIs, and success criteria for programs. Mentor project managers and team members while fostering accountability and continuous improvement. Required Qualifications Bachelor's degree in Computer Science, Information Systems, Business, Healthcare Administration, or a related field. 10+ years of Project/Program Management experience with large enterprise organizations. Proven experience working with Senior Executives, Business Leaders, and IT Leadership teams. Strong understanding of SDLC, Agile, Scrum, Waterfall, and Hybrid delivery methodologies.

Experience managing complex cross-functional technology programs. Strong budgeting, forecasting, financial tracking, and vendor management skills. Excellent stakeholder management and executive communication skills. Demonstrated ability to manage competing priorities in a fast-paced environment. Strong analytical, problem-solving, negotiation, and decision-making capabilities. Strong skills in program management, strategic planning, executive stakeholder management, risk and issue management, resource planning, governance, and team leadership.

Preferred Qualifications Experience in Healthcare, Health Insurance, Payer, Provider, or Digital Health domains. Experience with enterprise transformation, cloud migration, data modernization, or digital initiatives. Exposure to compliance and regulatory environments, including HIPAA. Experience with Azure DevOps, Jira, Clarity PPM, MS Project, or similar project management tools. Experience managing global delivery teams. Knowledge of healthcare data, claims, membership, provider, or clinical systems. Experience leveraging AI-enabled project management and productivity tools. Exposure to digital transformation and modernization initiatives. Certifications PMP, PgMP, PMI-ACP, Scrum Master, SAFe, or equivalent certification.

Notes: Mandatory areas Data Architect 10+ years Must Have skills

• Technical Leadership - Risk Management - Change Management - Portfolio Management - Healthcare Systems - Project Management - Resource Management - Presentation Development - Budget Management Mandatory, if Applicable Domain Experience (If any) Healthcare good to have.

Must have Certifications NA Location: Onsite Requirement Remote Number of days onsite NA If onsite, provide Office Address US-Richmond Education: Bachelors Degree Certification: Project Management Professional , PgMP , PMI-ACP , Certified ScrumMaster (CSM) , SAFe