ServiceNow Platform Engineer

Professional Summary:
Experienced ServiceNow Platform Engineer with expertise in designing, developing, and administering enterprise ServiceNow solutions across ITSM, HRSD, WSD, SPM (ITBM), ITOM, CMDB, Asset Management, and custom scoped applications. Strong hands-on experience with Business Rules, Client Scripts, Script Includes, Flow Designer, IntegrationHub, Service Catalog, Discovery, MID Servers, REST/SOAP integrations, platform upgrades, security, and Agile methodologies. Skilled in workflow automation, integrations, reporting, and delivering scalable ServiceNow solutions aligned with business requirements.

Core Skills:

• ServiceNow Development & Administration
• ITSM, HRSD, WSD, SPM (ITBM), ITOM, CMDB
• Service Catalog, Asset Management, Discovery
• Business Rules, Client Scripts, Script Includes, UI Policies
• Flow Designer, IntegrationHub, GlideRecord
• REST/SOAP APIs, SAML, Okta, Active Directory
• MID Servers, SQL, JavaScript, HTML, XML, AJAX
• ACLs, Platform Upgrades, ATF, Security
• Agile/Scrum, Reporting & Dashboards