PrEP Access Specialist I

Midland Medical is now hiring PrEP Access Specialist I in Oakland Park, FL

Schedule: Full-Time Day Shift Monday: 8:00 AM - 2:00 PM and Tuesday - Friday: 8:00 AM - 5:00 PM

Occasionally, the schedule may include Tuesday - Friday, 8:00 AM - 5:00 PM and Saturday, 8:00 AM - 1:00 PM, based on operational needs.

Pay Rate: $22.00 - $23.00

Are you passionate about patient care and ready to make a difference every day? We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values.

We have received recognition in the last 5 years Best Medical Practice in Broward County, FL Award.

Why You'll Love It Here

• Competitive pay
• Generous paid PTO and Sick time
• 11 Paid Company Holidays
• Paid training and certification support
• Health, dental, vision, with generous company contribution, paid life and disability plans & retirement plan with generous match of up to 5% of your contribution
• Tuition Reimbursement Plan
• Other voluntary plans are available to support you and your family
• Career growth opportunities in a supportive environment

What You'll Do

The PrEP Access Specialist coordinates the delivery of high-quality medical care management, scheduling, and preventive services to eligible patients. Working under the Community Programs Manager, this role collaborates with the Midland Cares and scheduling teams to drive patient retention and ensure alignment with the organization's mission and core values.

Career Path:

PrEP Access Specialist manages a varying degree of work. There are three PrEP Access Specialist levels: PS I, PS II and PS III. A level and salary are assigned based on their professional experience or combination of education and professional experience. Levels are reviewed annually as part of the annual review/merit cycle.

• Promotes and practices Midland Medical's mission and values and follows its policies and procedures.
• Ensures confidentiality is maintained by entire team regarding patient/client information in accordance with HIPAA, professional and departmental standards.
• Adhere to all Florida Department of Health rules, guidelines, and parameters to ensure continuity of care and confidentiality.
• Communication platforms such as patient portal, phone and email are utilized to execute missions.
• Address questions and concerns and escalate issues to leadership.
• Optimize provider schedules and patient satisfaction with efficient scheduling.
• Verify financial records and collect patient charges.
• Verify all patient information, ensuring charts are last updated.
• Consistently demonstrates professionalism, empathy, and responsiveness during patient interactions, supporting a positive patient experience.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education/Professional:

1. Highschool diploma or equivalent (GED) - Required
2. Minimum of 1 year experience of medical receptionist/ patient scheduling (Required)
3. Minimum of 1 year experience of EMR systems (Required)
4. 2 years' experience of PrEP education/linkage (Preferred)
5. 2 years' experience of LGBTQ Community Care (Preferred)
6. HIV-Aids 500 and 501 certification (Preferred)
7. Must be able to operate a motor vehicle and have valid insurance and driver's license.

Must be able to pass a Level I and Level II Background check as required.

Midland Medical Broward, LLC. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

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