TMS (Terminal Management System) Support Engineer

TMS (Terminal Management System) Support Engineer

Location: Houston, TX (Onsite)

Job Type: Contract

Must Have Skills:

•            Preferred technical experience includes Windows administration, Linux administration, Programmable Logic Controllers (PLCs), Human Machine Interfaces (HMIs), Operator Interface Panels (OIPs), client/server architectures, Penguin (Stratus) ztC Edge and ft Server technologies.

•            Hands on experience troubleshooting, configuring, and supporting PLC and HMI systems, including current and legacy hardware and PLC programming platforms such as Rockwell Studio 5000, Emerson PAC Machine Edition, B&R Automation Studio. HMI Application Experience: FactoryTalk View SE, Inductive Automation Ignition, 7-10 years of experience supporting Terminal Automation Systems (Top tech TMS) and/or Operational Technology (OT) environments within refined fuels or related industrial domains.

Job Description:

Primary Technical Skills (Mandatory)

•  TMS (Terminal Management System) – TMS6 / TMS7 support and troubleshooting

•  Linux / Red Hat – command-line operations, log analysis, service and process management

•  MySQL – basic queries, transaction and data validation

•  OT integrations & transaction flow knowledge – Toptech, Tabs/TDS, Digi, Railman

•  Ability to troubleshoot application, system, and integration issues in an OT environment

Secondary ITSM / Operational Skills

•  Incident Management – issue triage, troubleshooting, and resolution

•  P1 / P2 Incident Handling – experience in participating critical incidents and participating in bridge calls

•  Root Cause Analysis (RCA) – identify root causes and implement corrective / preventive actions

•  Vendor Escalations – coordination with third-party vendors for issue resolution and tracking

•  Experience working within ITSM processes (incident, escalation, communication, closure)