Salesforce Quality Assurance (QA) Lead

Hi Professional,

Our client is looking Salesforce QA for Full Time project in San Francisco, CA (Hybrid) below is the detailed requirements.

Job Title : Salesforce QA
Location : San Francisco, CA (Hybrid)
Duration :  Full Time  

Job Description:

• Bachelor's degree or Master’s Degree in Computer science, or a related field, with minimum 10+ Years of relevant experience.
• 3+ years of experience in Salesforce QA or similar roles.
• Good analytical and problem-solving skills.
• Strong experience in Salesforce functional testing.
• Good understanding of Salesforce Admin concepts (user management, security, configuration, Escalation/de-escalation, Case management , case routing , Agent configuration).
• Experience with defect tracking and reporting tools.
• Perform functional testing of Salesforce applications (Service Cloud).
• Design, write and execute detailed test cases based on business requirements.
• Apply Salesforce admin concepts for configuration and testing support.
• Identify, document and track defects; collaborate with development teams for resolution.
• Collaborate closely with developers and Meta engineers to ensure comprehensive test coverage.
• Experience with Experience Cloud (Community Cloud) testing.