Windows Systems Administrator - Hybrid - In Person Interview

*** In Person Interview*** 37.5 hours per week***Hybrid***Local Candidates required***(2 days/week onsite***)

Job Description:

Must-Have Experience

• SMB network scanning including Windows File Server management, Folder, and Share security.
• Network Printing Administration to include deployments, removals, scanning and troubleshooting and all aspects that go along with it.
• Windows Active Directory Identity Administration and Azure Active Directory Identity Administration to ensure proper understanding of the enterprise relationships between users, computers, and other endpoints.
• Only submit candidates who have the specific experience highlighted in the bullets above.

Key Responsibilities

Help Desk Request Management:

• Monitors and analyzes Help Desk requests
• Performs initial triage, evaluation, second tier resolution, or transfers requests to a senior level technician as needed

DHCP Administration:

• Creates and manages DHCP reservation records utilizing Microsoft DHCP Server

SMB Network Scanning:

• Windows File Server management, Folder, and Share security

Network Printing Administration:

• Deployments - involves managing print servers, configuring printer queues & ensuring proper permissions are set for users
• Removals - safely decommissioning printers from networks making sure user access is removed & associated data handled properly
• Scanning/Troubleshooting - addressing issues related to network connectivity, printer malfunctions & user problems. May involve diagnosing problems through network protocols like DNS and DHCP

Identity and Access Administration:

• Administers secure user access to AD and Azure secured shared resources for Executive Branch agencies
• Ensures access is compliant with HIPPA, CJIS, PCI, FTI, FERPA, etc. requirements

PowerShell and Scripting:

• Works with PowerShell/Graph scripts to provide efficiencies for and optimization

File Recovery and Support:

• Provides file recovery with Volume Shadow Services and current file backup software
• Provides guidance for user self-service of cloud file and email recovery

Documentation and Process Improvement:

• Develops, maintains, and follows documentation related to MCS processes, procedures, and standards
• Contributes ideas for process and workflow improvement

Collaboration and Compliance:

• Partners with technicians from other DoIT divisions and bureaus to provide support and solutions
• Follows all established DoIT and State policies, standards, and procedures

Skills/Requirements

• Network Printing Administration - including deployments, removals, scanning and troubleshooting of network printing Required 3 Years
• General networking experience - DNS, DHCP, IP protocols, troubleshooting access to network resources as it relates to connectivity Required 3 Years
• Microsoft Windows Server administration experience (Windows Server 2016 - 2022) Required 3 Years
• SMB-based Network Scanning experience including Windows File Server management, Folder and Share security Required 3 Years
• Windows Active Directory Identity Administration AND Azure AD Identity Administration experience Required 3 Years
• PowerShell/Graph Scripting experience Highly desired 2 Years
• File Access and Recovery - Experience recovering files with VSS and recovering files from backup Highly desired 2 Years
• Documentation Proficiency Highly desired 1 Years
• MS SharePoint, Teams & OneDrive - troubleshooting user access from the backend - authentication, permissions, licensing Desired 2 Years
• Information Security Desired 2 Years
• Exceptional communication skills and professionalism as dealing with users of all levels within organization Required