Staffing Office Manager

• Location: Austin, Texas
• Facility: Good Health Solutions
• Department: Ascension Premier Staffing Administration
• Schedule: Full-time | Monday to Friday
• Eligible for an annual bonus incentive

• Oversee daily operations of the staffing office, ensuring shifts are filled accurately and on time.
• Lead, coach, and schedule Staffing Office Coordinators to support an operation across morning, day, and evening shifts.
• Monitor staffing metrics such as fill rates, cancellations, and response times, and address gaps quickly.
• Serve as the escalation point for complex staffing issues, cancellations, and service concerns.
• Partner with recruiters, nursing leaders, and program leadership to align staffing decisions with workforce and labor strategy.
• Ensure staffing processes, guidelines, and communication standards are followed consistently and identify opportunities to improve efficiency, reduce premium labor, and enhance staff satisfaction.

Education and Work Experience:

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
• 3 years of leadership or management experience preferred

Additional Preferences:

• 5 years health care staffing scheduling experience
• Previous leadership experience preferred