IT HelpDesk Trainee

Launceston, Australia Posted on 14/07/2026

Launceston IT is seeking an IT HelpDesk Trainee to join our team.

We are a Tasmanian Managed IT Service provider with customers throughout the State. Our company values are centered around Passion, Excellence and the concept of "Radical Accountability" which means we strive to create a culture of utmost accountability and integrity, and the best possible experience for the clients we work with every day. We are looking for a person who espouses these values, who loves working as part of a team and has a strong commitment to making a difference in their work.

As an IT Helpdesk Trainee, you'll work with a team of technicians to ensure our customers receive the highest level of service, working both in the office and on-site, whilst also working towards your Certificate IV in Information Technology. You will be provided with on the job training to develop you into a well rounded IT professional.

We are seeking a person with a passion for IT, who wants to make a career in the industry. Previous experience working in the IT industry is not required.

Requirements Selection Criteria:

• Completion of Year 12.
• A demonstrated interest in IT (for example through previous employment, work experience placements, or an active IT-related hobby)
• Great written and oral communication skills.
• Excellent problem solving skills, with an ability to learn on the job.
• A high level of accountability and reliability in the workplace.
• Current unrestricted drivers license (provisional or above).
• Candidates may be required to undergo a national police check and a Working with Vulnerable People check.