Field Service Engineer

Field Service Engineer

Location: Crewe
Contract: Permanent

About Briggs Equipment Group

Briggs Equipment Group is a market-leading provider of asset management and maintenance solutions across the UK and Ireland. We pride ourselves on delivering outstanding service, safety, and operational excellence for our customers.

If you're passionate about engineering and problem-solving, but don't meet every requirement listed—we still encourage you to apply.

The Role

As a Field Service Engineer, you will play a vital role in maintaining and repairing a fleet of HYG and related equipment across customer sites.

You'll focus on maximising equipment availability by diagnosing faults, carrying out effective repairs, and ensuring all work is completed safely, efficiently, and to a high standard.

Key Responsibilities

• Attend customer sites to assess equipment issues, agree priorities, and carry out repairs safely
• Communicate effectively with customers and internal teams to manage expectations on timescales and costs
• Diagnose faults quickly and identify root causes to minimise downtime
• Source and utilise parts in the most cost-effective way, with support from technical teams when needed
• Ensure all work meets required engineering standards and manufacturer specifications
• Carry out quality checks on completed work to ensure equipment is safe and fully operational
• Identify and communicate additional repair or maintenance opportunities to customers
• Complete all service documentation accurately and obtain required customer approvals

What We're Looking For

• A relevant technical/engineering qualification
• Experience in a similar field service or maintenance role
• Strong knowledge of hydraulic, mechanical, and electrical systems
• Ability to work independently and manage your own workload
• Strong problem-solving skills and ability to work under pressure
• A customer-focused mindset with good communication skills

What We Offer

• 40-hour working week
• Overtime rates:
  • 1.5x Monday–Saturday
  • 2x on Sundays
• 25 days holiday, plus option to buy up to 3 additional days - subject to conditions
• Company vehicle (available for private use – subject to tax)
• Ongoing training and career development opportunities
• Contributory pension scheme (up to 6% employer contribution)
• Profit share bonus based on company performance
• Health benefits including Paycare and eyecare schemes
• Access to high street discounts

What's Next?

Interested in joining Briggs Equipment Group?
Click Apply Now and a member of our team will be in touch.

Not sure if this role is right for you? Visit our careers page and submit your CV—we'll be happy to review your profile for other opportunities.

If you require any reasonable adjustments during the recruitment process, please let us know in advance and we'll be happy to support you.