Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Sydney, Sydney, Australia
Continuous ImprovementITIL
Job Description
Optus is seeking a Major Incident Manager to own end-to-end facilitation of Priority 1/2 and high-risk incidents across the network. You will restore services within SLA, coordinating across technical and management teams, and keep executives informed during high-impact events.
This 24/7 on-site role at Macquarie Park requires strong leadership, ITIL experience, and a proven ability to manage multi-vendor environments while driving continuous improvement in incident response and service
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