IT Service Desk Manager: Lead & Elevate End-User Support

At HUB24 Limited in Australia, we are redefining wealth management and platform technology. We seek an experienced IT Service Desk Manager to lead and evolve our Service Desk, ensuring a high quality employee support experience while driving service excellence and continuous improvement across our technology environment.

The role emphasizes leadership of the Service Desk, ITIL adherence, incident/problem management, and collaboration with technology teams to improve service maturity in a