ITIL Service Owner - Network Operations Leader

Optus is seeking a capable Service Management leader to own end-to-end service lifecycles, drive ITIL practices, and coordinate with cross-functional teams. You will manage incidents, changes and improvements, while ensuring alignment with business objectives and SLAs.

Ideal candidates bring telecom/network operations experience, 3+ years in service management, and strong stakeholder engagement skills. The role emphasizes governance, reporting, and a customer-centric approach to service