administration-coordinator

Administration Coordinator Location: Bromsgrove (Office Based) Salary: £25,000 – £26,000 per annum (depending on experience) Hours: Monday to Friday, 9:00am - 5:00pm

Pertemps are recruiting on behalf of a well-established and growing business for an Administration Coordinator to join their friendly and supportive team.

This is a varied administration role where you'll support the sales team, coordinate customer orders, and ensure the smooth running of day-to-day operations. Working with customers across international markets, you'll play a key role in managing orders, coordinating logistics, and providing outstanding administrative support. If you have excellent organisational skills, experience using Sage, and enjoy working in a fast-paced office environment, we'd love to hear from you.

Key Responsibilities •

Provide administrative support to the sales team. •

Process customer orders accurately using Sage. •

Manage customer enquiries via telephone and email in a professional and timely manner. •

Coordinate customer orders from enquiry through to delivery. •

Liaise with logistics providers to monitor shipments and provide updates to customers. •

Assist with organising sales trips, including booking appointments and coordinating travel logistics. •

Prepare and maintain customer records and documentation. •

Support with customer returns, exchanges and aftersales administration. •

Work closely with internal departments to ensure orders are processed efficiently and deadlines are achieved. •

Produce reports and maintain accurate records using Microsoft Excel.

Skills & Experience •

Previous experience within an Administration, Sales Administration or Customer Service role. •

Experience using Sage. •

Strong Microsoft Office skills, particularly Excel. •

Excellent organisational skills with a high level of accuracy and attention to detail. •

Strong communication skills and a customer-focused approach. •

Able to prioritise workloads and work effectively in a busy office environment. •

Experience within an international business, export or logistics environment would be advantageous but is not essential. •

Additional language skills, particularly French or Italian, would be beneficial but are not essential.

What's on Offer? •

Salary of £25,000 – £26,000, depending on experience. •

Monday to Friday working hours – no weekends. •

Up to 29 days annual leave (depending on length of service) plus bank holidays. •

Additional birthday leave. •

Employer pension contribution. •

Staff product allowance after probation. •

Employee wellbeing programme. •

Flexible working hours (subject to business requirements). •

Free onsite parking.

If you're an organised administrator with Sage experience, excellent attention to detail, and enjoy working as part of a collaborative team, click Apply today or contact Holly Bevan at Pertemps for more information.