Senior Data Scientist

Job Summary

We are looking for an experienced Data Scientist to develop and deploy advanced machine learning solutions that enhance customer experience, drive personalization, and generate actionable business insights. The ideal candidate has a strong background in predictive modeling, customer analytics, experimentation, and AI/ML deployment, with the ability to translate complex data into impactful customer-focused solutions.

Roles & Responsibilities

• Design, develop, and deploy machine learning models to support customer segmentation, churn prediction, recommendation systems, propensity modeling, and personalization initiatives.
• Build and maintain robust model evaluation, monitoring, and performance tracking frameworks to ensure sustained business impact.
• Conduct A/B testing, statistical analysis, and experimentation to measure and improve customer experience outcomes.
• Implement model governance best practices, including explainability, fairness assessment, bias detection, drift monitoring, and compliance requirements.
• Collaborate with Data Engineers and ML Engineers to productionize and scale AI/ML solutions across enterprise platforms.
• Perform end-to-end data science activities, including data exploration, feature engineering, model development, training, validation, and optimization.

Required Qualifications & Experience

• 6-10 years in Data Science / ML
• Strong Python + ML frameworks (scikit-learn, TensorFlow, PyTorch)
• Experience in retail/customer analytics preferred
• Good understanding of GenAI / personalization use cases

Benefits

Joining Cognizant will give you the opportunity to learn and collaborate with some of the most talented people in the industry, while having your finger on the pulse of emerging industry trends and working on the cutting edge of technology in your field of expertise.

We recognize that our people perform at their best when they feel valued as significant contributors and that is why at Cognizant, taking care of our employees is a priority.

You can pursue innovative career tracks and opportunities here.

You can enhance your professional development through education and dedicated training.

We'll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.