Software Engineer(Systems Administrator)

Software Engineer(Systems Administrator)

This is a broad position that will serve as a team lead for the Enterprise Applications team, facilitating collaboration with other teams within the agency. The position will serve as the primary escalation authority for complex technical issues and requires robust expertise in cloud computing, systems engineering, and networking.

• Monitor and manage Azure integrations and applications.
  
• Ensure Azure Active Directory (AAD) configurations align with business requirements.
  
• Architect, build, and maintain Power Platform solutions, including apps, flows, Power Pages, and Copilot Studio.
  
• Manage user accounts, permissions, and groups.
  
• Implement and configure third-party software integrations, including out-of-the-box integrations and custom-built applications.
  
• Monitor and design solutions to ensure seamless communication and data transfer between systems.
  
• Provide technical support for third-party software issues.
  
• Deploy regular system and infrastructure updates.
  
• Document changes and update configurations as needed.
  
• Train and mentor existing staff on new tools and technologies.
  
• Document best practices, recommend system enhancements, work with system architects as a technical SME, and create technical reference guides.
  
• Participate in regular team meetings to share insights and provide feedback.
  
• Oversee projects related to existing and newly acquired vendor software.
  
• Interface with business units to understand their technical needs.
  
• Collaborate with stakeholders to design and implement IT solutions.
  
• Gather feedback from business teams to continually refine IT services.
  
• Work with agency security engineers to identify and remediate system vulnerabilities.
  
• Lead escalations involving multi-vendor collaboration to resolve complex integration, messaging, identity, and cloud service issues.
  
• Develop, configure, and troubleshoot Copilot Studio bots and AI-driven workflows, integrating them with enterprise data sources and Power Platform components.
  

Requirements

Required Skills:

• Experience with Windows System and Server Administration.
  
• Strong knowledge of PowerShell scripting.
  
• Extensive experience with Azure application permissions, Microsoft Graph API, App Registrations, and secret lifecycle coordination.
  
• Experience architecting and integrating systems across cloud and on-premises environments.
  
• Experience with Office 365 Administration.
  
• Strong experience with Azure Active Directory (Azure AD).
  
• Experience with System Center Service Manager (SCSM).
  
• Experience with Cireson Web Portal for SCSM.
  
• Strong knowledge of Active Directory and Public Key Infrastructure (PKI).
  

Preferred Skills:

• Experience with DocuSign.
  
• Experience with Verizon solutions and services.
  
• Experience with IRONSCALES.
  
• Experience with Cisco Umbrella management.
  
• Experience with Websense.
  
• Experience with Mobius View.
  
• Experience supporting Macintosh environments.
  
• Experience with Tableau.
  
• Experience with SQL Redgate tools.
  
• Experience with SharePoint Online.
  

Additional Skills:

• Experience with VMware vSphere.
  
• Experience with Microsoft SQL and Power BI.
  
• Experience with Power Platform flows, connections, and application development.
  
• Experience with VMware AirWatch.
  
• Experience with System Center Orchestrator.
  
• Experience with Copilot or equivalent Large Language Models (LLMs).
  
• Experience with ManageEngine ADManager and Self-Service Plus administration.
  
• Experience with InformaCast.
  

Benefits